The purpose of this guide is to familiarize you with the most commonly used features of Dameware Remote Support and Dameware Mini Remote Control that are of interest to SolarWinds customers. With Dameware Remote Support Centralized you can also initiate Internet Sessions to support remote end users outside your network. Stand-alone versions of Dameware do not include the Dameware Central Server that you can use to manage Dameware licenses, Global Host Lists, and Dameware users. This guide is intended for SolarWinds customers or prospects who have purchased or want to evaluate stand-alone versions of Dameware Remote Support or Dameware Mini Remote Control. After the evaluation period, you can convert your evaluation license to a production license by obtaining and applying a license key. If you are not yet a customer, and are interested in evaluating Dameware, you can download Remote Support or Mini Remote Control, fully-functional for 14 days.
If you are a customer, you have purchased either a centralized version of Dameware, or a stand-alone version of Dameware. If you prefer, you can view this guide as a PDF.ĭameware Remote Support and Mini Remote Control provide you with tools to troubleshoot and manage systems and support end users.
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