Once a turnaround time has been chosen and API v3 keys have obtained, contact your TechSmith Knowmia Customer Success Manager. This will be the turnaround service level applied to all close caption requests that are made through this integration.Ĭlick here to learn about all turnaround service level options. Step 5- Determine Turnaround Timeīefore contacting your TechSmith Knowmia Customer Success Manager you will need to determine which turnaround service level will be best for your closed captioning requests.
For Access Type set this to Project and then click Create Access.Ĭopy the API key information as this will need to be shared with your TechSmith Knowmia Customer Success Manager. Name this set of API keys something to easily identify that it is associated with the TechSmith Knowmia integration. Under Basic Settings click API Access Management. Step 2- Navigate to API Access ManagementĬlick Settings located in the upper, right-hand corner of the page. Log into 3Play Media and, if you have multiple projects, switch to the project where you want TechSmith Knowmia captioning requests sent. Once API v3 has been activated, follow the steps below to get started. If the module has not been activated yet, follow the steps at the beginning of this article to request access. Before getting startedģPlay Media's API v3 module must be activated to take advantage of this integration. Setting up the integration will require the assistance of your TechSmith Knowmia Customer Success Manager. Customers with a TechSmith Knowmia site and 3Play Media account can set up an integration to streamline the closed captioning workflow.
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